Shipping Policy
At Herbsa Care, our goal is to ensure that your herbal and skincare products are delivered safely, quickly, and affordably. Please read our shipping policy below:
1. Shipping Coverage
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Currently, we deliver to all major cities and towns in India.
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International shipping is not available at the moment. (Coming soon!)
2. Order Processing
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Orders are processed within 24 – 48 hours of order confirmation.
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Orders placed on Sundays and public holidays will be processed on the next working day.
3. Shipping Methods & Timelines
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Standard Shipping (Prepaid Orders): 3 – 7 business days depending on your location.
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Metro Cities: Usually delivered within 2 – 4 business days.
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Remote / Rural Areas: May take 7 – 10 business days.
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Cash on Delivery (COD Orders): Timelines remain the same, subject to courier availability.
4. Shipping Charges
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Free Shipping on all orders above ₹499/-.
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Orders below ₹499/- will attract a flat shipping fee of ₹49/-.
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Additional COD charges may apply for Cash on Delivery orders.
5. Tracking Your Shipment
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Once your order is shipped, you will receive a tracking link and ID via SMS/email.
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You can track the order in real-time using the courier partner’s website.
6. Undeliverable Packages
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Please ensure your shipping address and contact details are accurate.
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If delivery fails due to an incorrect address, non-availability, or refusal to accept the order, re-delivery charges may apply.
7. Shipping Delays
While we try to deliver within the promised time, unexpected events such as courier delays, weather conditions, natural calamities, or strikes may affect delivery schedules. We will inform you promptly in such cases.